Merritt Communications Systems, LLC (MCS) was founded in 2008 by a young and ambitious former project manager from the wireless telecom industry. His vision was clear: to create a business that could significantly improve the patient experience in kidney dialysis clinics by providing access to information, entertainment, and educational content. The goal was to transform treatment sessions into more comfortable and engaging environments, utilizing LED televisions, patient education materials, and tailored TV programming delivered through satellite systems.

 

With a passion for making a difference in patient care, our CEO began introducing MCS to the dialysis clinic industry. Starting small, the company focused on providing quality repairs on existing low-voltage patient TVs and SMATV DirecTV systems. This commitment to quality soon paid off, and within six months, MCS had generated enough revenue to invest in its first service vehicle and lease office space, solidifying its foundation for future growth.

 

Building on early successes, MCS grew by upgrading dialysis clinics and hospitals from analog to digital television systems. These upgrades not only enhanced patient satisfaction but also positioned the company as a reliable partner for healthcare facilities seeking to modernize their audiovisual infrastructure. The transition to digital technologies was a significant milestone in the healthcare AV landscape, and MCS was at the forefront of this movement.

 

In 2011, MCS made a bold move by entering the aviation industry. As a subcontractor to a prime vendor at DFW Airport Terminal B, the company was tasked with a critical project leading up to Super Bowl XLV at what was then known as Cowboys Stadium in Arlington, TX. The project involved restoring the existing overhead paging/intercom systems and updating TSA announcements to meet the latest codes at all airport gates. This high-profile project not only showcased MCS’s technical expertise but also opened the door to further opportunities in the aviation sector.

 

Following the success of the DFW Airport project, our CEO wasted no time in rethinking and refining the company’s direction. He developed a new business model that broadened MCS’s focus beyond healthcare and aviation, positioning the company to serve multiple industries with tailored low-voltage solutions. This new model enabled MCS to expand its portfolio and form partnerships with larger national vendors, contributing to the company’s long-term growth and sustainability.

 

With each project, MCS continues to build upon its reputation for delivering reliable, high-quality solutions, supported by a passionate team and a deep commitment to customer satisfaction.